Software Development Services

  • SOA realization and Architecture evaluation
  • Custom Software architecture and development
  • Application management
  • Application Maintenance
  • Application Migration
  • Testing

BPO Services

  • Answering Services
  • Telemarketing
  • Lead Generation
  • Appointment Setting
  • Data Management Services
  • Customer Service

Cloud Computing Services

  • Cloud Advisory Services
  • Cloud Deployment and Migration Service
  • Cloud Development and Assurance Service
  • Cloud Environment Build and Management Service (EBMS)
  • Disaster Recovery Cloud Service (DRaaS)

Health Care Services

  • Complying with regulatory changes
  • Meaningful use of existing mandates
  • Improving clinical outcomes
  • Increased focus on the customer
  • Increasing operational efficiency
  • Bending the cost curve of healthcare

Infrastructure Services

  • Infrastructure Outsourcing
  • Infrastructure Transformation Services
  • Remote Infrastructure Management
  • Banking & Financial Services
  • Contact center infrastructure
  • Security infrastructure

Integration Services

  • Application and enterprise systems integration
  • Business continuity planning
  • Disaster recovery services
  • Enterprise management
  • Network integration
  • Platform integration

Off-Shore Services

  • Operation & Maintenance
  • Improving the scalability of systems
  • Ensuring improved and more up-to-date systems
  • Gaining competitive advantage
  • Ability to offer otherwise unsustainable services
  • Levering transformation
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Customer Centricity and Agility

Professional, Business and Information Services firms face numerous challenges in their business operations. Productivity trends continue to remain flat , while higher wages, commoditization of offerings, competition, and increasing operating costs have contributed in decreasing margins. Lower productivity is also due to limited use of technology and automation where high levels of manual processes are the norm.

While challenges and opportunities continue to present themselves, the key to success is to dynamically manage inputs and deliver consistent cost-effective outputs to customers.

Key solutions include:

  • Service Enterprise Operations & Back Office Management: Transform operations, consolidate common services and improve back office efficiency, develop common service delivery tools and processes, and create shared capacities
  • IT Service Consolidation post Mergers and Acquisition: Ensure timely completion of IT integration
  • Service Workforce Management: Attract, recruit, develop, and retain a diverse body of talent that brings innovative ideas, perspectives, and views to the workplace
  • Service Project Delivery and Customer Management: Deploy solutions and services to automate project based services workflows and customer reporting
  • Service Delivery Assurance, Risk Management & Compliance: Automate stringent compliance processes using a risk-based approach to protect information, address threats quickly, and reduce costs and risks
  • Service Infrastructure Management: Manage mission critical IT infrastructure and data centers